FAQs
Answers to Common Concerns
Will my insurance cover any prescription medicine I purchase?
Your plan generally only covers prescription drugs included in your formulary. Formularies may include both generic and brand-name medications. You may still owe a copayment or coinsurance for formulary drugs. Some drugs on your plan's formulary may be covered automatically with a doctor's prescription
How do I refill or order new prescriptions?
You can refill or order new prescriptions within this website using the contact form. Or by calling us at 505-877-1620.
Can I buy generic brand prescriptions even though my doctor prescribed me a brand name medication?
Your plan generally only covers prescription drugs included in your formulary. Formularies may include both generic and brand-name medications. You may still owe a copayment or coinsurance for formulary drugs. Some drugs on your plan's formulary may be covered automatically with a doctor's prescription.